Operations Management

Course Resources Site

By Dr. Justin Bateh
Email: drbateh@gmail.com |

Operations and Productivity / OM Strategy in a Global Environment
Lectures: Operations & Productivity / OM Strategy in a Global Environment
Productivity Solved Problem
Risk Factor Rating Solved Problem
Why Study Operations and Supply Chain Management?
10 Strategic OM Decisions

Project Management / Forecasting
Lecture: Project Management Part 1
Lecture: Project Management Part 2
Critical Path and Estimated Time Demo
Lecture: Forecasting and Demand Management
Moving Averages Solved Problem Demo
Moving averages solved problem document
Additional Practice Problems

Quality Management / Design of Goods and Services
Lecture: Quality Management, Lean, and Six Sigma
Quality at the Ritz-Carlton
Classic Lean Video
Resources for Lean management
How Nationwide Is Transforming IT Operations With Lean and Agile
Using Lean Six Sigma for Innovation
Lecture: Design of Goods and Services Part 1
Lecture: Design of Goods and Services Part 2

HR Strategy and Job Design
Lecture: HR Strategy and Job Design
Why Germans Work Fewer Hours but are More Productive?
Sweden’s 6 hour work day
5 Hour Workday in the US
6 Hour Workday in Europe – can it work in the US?
Job Design – Time Magazine – 2017 – Helping Workers Switch Off
Misc. Articles on Work Day Structure
Job Design Activity

Supply Chain Management / Layout Strategies / Inventory Management
Lecture: Supply Chain Management
Measuring Supply Chain Performance
Lecture: Layout strategies
Layout Strategies Solved Problem
Open office article #1
Open office article #2
Open office article #3
Lecture: Inventory Management
Inventory Management Solved Problems